{"id":327,"date":"2023-08-02T11:09:44","date_gmt":"2023-08-02T11:09:44","guid":{"rendered":"https:\/\/statorials.org\/cn\/%e5%9b%a0%e6%9e%9c%e5%9b%be-%e7%9f%b3%e5%b7%9d%e5%9b%be\/"},"modified":"2023-08-02T11:09:44","modified_gmt":"2023-08-02T11:09:44","slug":"%e5%9b%a0%e6%9e%9c%e5%9b%be-%e7%9f%b3%e5%b7%9d%e5%9b%be","status":"publish","type":"post","link":"https:\/\/statorials.org\/cn\/%e5%9b%a0%e6%9e%9c%e5%9b%be-%e7%9f%b3%e5%b7%9d%e5%9b%be\/","title":{"rendered":"\u77f3\u5ddd\u56fe\uff08\u56e0\u679c\u56fe\uff09"},"content":{"rendered":"

\u672c\u6587\u89e3\u91ca\u4e86\u77f3\u5ddd\u56fe\uff08\u4e5f\u79f0\u4e3a\u56e0\u679c\u56fe\uff09\u662f\u4ec0\u4e48\u4ee5\u53ca\u5b83\u7684\u7528\u9014\u3002\u56e0\u6b64\uff0c\u60a8\u5c06\u4e86\u89e3\u77f3\u5ddd\u56fe\u7684\u5143\u7d20\u662f\u4ec0\u4e48\u3001\u77f3\u5ddd\u56fe\u662f\u5982\u4f55\u6784\u5efa\u7684\u3001\u793a\u4f8b\u4ee5\u53ca\u6b64\u7c7b\u56fe\u7684\u4f18\u70b9\u548c\u7f3a\u70b9\u662f\u4ec0\u4e48\u3002 <\/p>\n

<\/span>\u4ec0\u4e48\u662f\u77f3\u5ddd\u56fe\uff08\u6216\u56e0\u679c\u56fe\uff09\uff1f<\/span><\/h2>\n

\u77f3\u5ddd\u56fe<\/strong>\uff08\u6216\u56e0\u679c\u56fe<\/strong>\uff09\u662f\u7528\u4e8e\u7814\u7a76\u95ee\u9898\u539f\u56e0\u7684\u56fe\u3002\u66f4\u51c6\u786e\u5730\u8bf4\uff0c\u77f3\u5ddd\u56fe\u662f\u4e00\u4e2a\u56fe\u8868\uff0c\u5176\u4e2d\u8868\u793a\u4e86\u95ee\u9898\u7684\u6240\u6709\u539f\u56e0\uff0c\u4ee5\u4fbf\u5206\u6790\u5b83\u5e76\u80fd\u591f\u7ea0\u6b63\u5b83\u3002<\/p>\n

\u77f3\u5ddd\u56fe\u56e0\u5176\u5f62\u72b6\u4e5f\u88ab\u79f0\u4e3a\u9c7c\u56fe<\/strong>\u6216\u9c7c\u9aa8\u56fe<\/strong>\u3002<\/p>\n

\u5728\u8d28\u91cf\u7ba1\u7406\u4e2d\uff0c\u77f3\u5ddd\u56fe\u662f\u4e00\u79cd\u975e\u5e38\u91cd\u8981\u7684\u56fe\u8868\u7c7b\u578b\uff0c\u56e0\u4e3a\u5b83\u88ab\u8ba4\u4e3a\u662f\u8d28\u91cf\u63a7\u5236\u7684\u4e03\u79cd\u57fa\u672c\u5de5\u5177\u4e4b\u4e00\u3002<\/p>\n

\u56e0\u679c\u56fe\u4e8e 1943 \u5e74\u521b\u5efa\uff0c\u5e76\u5728 20 \u4e16\u7eaa 60 \u5e74\u4ee3\u7531\u77f3\u5ddd\u85b0 (Kaoru Ishikawa) \u63a8\u5e7f\uff0c\u56e0\u6b64\u88ab\u79f0\u4e3a\u77f3\u5ddd\u56fe\u3002 <\/p>\n

<\/span>\u77f3\u5ddd\u56fe\u7684\u90e8\u5206\u5185\u5bb9<\/span><\/h2>\n

\u77f3\u5ddd\u56fe\uff08\u6216\u56e0\u679c\u56fe\uff09\u7531\u4ee5\u4e0b\u90e8\u5206\u7ec4\u6210\uff1a<\/p>\n

    \n
  • \u9c7c\u5934<\/strong>\uff1a\u77f3\u5ddd\u56fe\u7684\u5934\u90e8\u5199\u7740\u8981\u7814\u7a76\u7684\u95ee\u9898\u3002<\/span><\/li>\n
  • \u9aa8\u5934<\/strong>\uff1a\u4ece\u9c7c\u7684\u4e2d\u592e\u810a\u67f1\u4f38\u51fa\u7684\u9aa8\u5934\u662f\u95ee\u9898\u7684\u4e3b\u8981\u539f\u56e0\u3002<\/span><\/li>\n
  • \u5c0f\u523a<\/strong>\u2014\u2014\u4ece\u53e6\u4e00\u6839\u523a\u4e2d\u957f\u51fa\u7684\u5c0f\u523a\u4ee3\u8868\u4e86\u4e00\u4e2a\u4e3b\u8981\u539f\u56e0\u7684\u539f\u56e0\uff0c\u56e0\u6b64\u5b83\u4eec\u662f\u6b21\u8981\u539f\u56e0\u3002<\/span><\/li>\n<\/ul>\n

    \u6ce8\u610f\uff0c\u4f60\u4e5f\u53ef\u4ee5\u753b\u51fa\u5c0f\u523a\u4e2d\u957f\u51fa\u6765\u7684\u523a\uff0c\u4ee3\u8868\u5c0f\u56e0\u7684\u539f\u56e0\u3002\u4e8b\u5b9e\u4e0a\uff0c\u60a8\u53ef\u4ee5\u65e0\u9650\u671f\u5730\u7ee7\u7eed\u6b64\u8fc7\u7a0b\uff0c\u76f4\u5230\u627e\u5230\u94fe\u4e2d\u7684\u6700\u540e\u4e00\u4e2a\u539f\u56e0\u3002 <\/p>\n

    \"\u77f3\u5ddd\u56fe\u3001\u56e0\u679c\u56fe\u3001\u9c7c\u56fe\u3001\u9c7c\u9aa8\u56fe\u3001\u7ed8\u56fe\u3001\u96f6\u4ef6\"<\/figure>\n

    <\/span>\u5982\u4f55\u5236\u4f5c\u77f3\u5ddd\u56fe<\/span><\/h2>\n

    \u8981\u521b\u5efa\u77f3\u5ddd\u56fe\uff08\u6216\u56e0\u679c\u56fe\uff09\uff0c<\/strong>\u5fc5\u987b\u9075\u5faa\u4ee5\u4e0b\u6b65\u9aa4\uff1a<\/p>\n

      \n
    1. \u5b9a\u4e49\u95ee\u9898<\/strong>\uff1a\u4ece\u903b\u8f91\u4e0a\u8bb2\uff0c\u8981\u521b\u5efa\u77f3\u5ddd\u56fe\uff0c\u5fc5\u987b\u9996\u5148\u660e\u786e\u95ee\u9898\u3002\u4e00\u65e6\u95ee\u9898\u88ab\u5b9a\u4e49\uff0c\u6211\u4eec\u5c31\u53ef\u4ee5\u7ee7\u7eed\u5206\u6790\u5b83\u3002<\/span><\/li>\n
    2. \u753b\u9c7c\u7684\u4e2d\u592e\u810a\u67f1<\/strong>\u2014\u2014\u753b\u4e00\u6761\u957f\u76f4\u7ebf\u4ee3\u8868\u9c7c\u7684\u4e2d\u592e\u810a\u67f1\u3002\u7136\u540e\u5c06\u8981\u5206\u6790\u7684\u95ee\u9898\u5199\u5728\u4e66\u810a\u53f3\u4fa7\u3002<\/span><\/li>\n
    3. \u786e\u5b9a\u6839\u672c\u539f\u56e0<\/strong>\uff1a\u73b0\u5728\u8ba9\u6211\u4eec\u7ee7\u7eed\u8c03\u67e5\u95ee\u9898\u3002\u5728\u6b64\u6b65\u9aa4\u4e2d\uff0c\u60a8\u9700\u8981\u753b\u51fa\u60a8\u627e\u5230\u7684\u9c7c\u4fa7\u9aa8\u7684\u6240\u6709\u539f\u56e0\uff0c\u4ee5\u4fbf\u95ee\u9898\u7684\u6bcf\u4e2a\u539f\u56e0\u90fd\u7531\u4ece\u56fe\u7684\u4e2d\u5fc3\u8f74\u5ef6\u4f38\u51fa\u6765\u7684\u659c\u7ebf\u8868\u793a\u3002<\/span><\/li>\n
    4. \u6dfb\u52a0\u6b21\u8981\u539f\u56e0<\/strong>\uff1a\u60a8\u5f53\u7136\u53ef\u4ee5\u5c06\u56fe\u7684\u6bcf\u4e2a\u5206\u652f\u5206\u89e3\u4e3a\u51e0\u4e2a\u8f83\u5c0f\u7684\u539f\u56e0\uff0c\u8fd9\u5c06\u5e2e\u52a9\u60a8\u5206\u6790\u95ee\u9898\u5e76\u7ea0\u6b63\u5b83\u3002<\/span><\/li>\n
    5. \u68c0\u67e5<\/strong>\uff1a\u4e00\u65e6\u6784\u5efa\u4e86\u77f3\u5ddd\u56fe\uff0c\u60a8\u5fc5\u987b\u68c0\u67e5\u5b83\u662f\u5426\u6709\u610f\u4e49\u3002\u4e3a\u6b64\uff0c\u60a8\u5fc5\u987b\u9605\u8bfb\u6bcf\u4e2a\u6b21\u8981\u56e0\u679c\u5173\u7cfb\u56fe\uff0c\u5e76\u67e5\u770b\u56e0\u679c\u5173\u7cfb\u662f\u5426\u786e\u5b9e\u5f97\u5230\u6ee1\u8db3\u3002<\/span><\/li>\n
    6. \u5206\u6790\u77f3\u5ddd\u56fe<\/strong>\uff1a\u73b0\u5728\u6211\u4eec\u5df2\u7ecf\u521b\u5efa\u4e86\u95ee\u9898\u7684\u56e0\u679c\u56fe\uff0c\u6211\u4eec\u9700\u8981\u4f7f\u7528\u6b64\u56fe\u6765\u5206\u6790\u6211\u4eec\u53ef\u4ee5\u89e3\u51b3\u7684\u4e3b\u8981\u539f\u56e0\u662f\u4ec0\u4e48\uff0c\u4ee5\u53ca\u6700\u7ec8\u5982\u4f55\u89e3\u51b3\u6211\u4eec\u7684\u95ee\u9898\u3002<\/span><\/li>\n
    7. \u505a\u51fa\u51b3\u7b56<\/strong>\uff1a\u6700\u540e\uff0c\u4f60\u5fc5\u987b\u6839\u636e\u6240\u8fdb\u884c\u7684\u95ee\u9898\u5206\u6790\u505a\u51fa\u76f8\u5173\u51b3\u7b56\u3002\u6b64\u5916\uff0c\u60a8\u8fd8\u9700\u8981\u8bbe\u8ba1\u4e00\u79cd\u63a7\u5236\u65b9\u6cd5\uff0c\u4ee5\u786e\u4fdd\u540c\u6837\u7684\u95ee\u9898\u4e0d\u4f1a\u518d\u6b21\u53d1\u751f\u3002<\/span><\/li>\n<\/ol>\n

      <\/span>\u65b9\u6cd56M<\/span><\/h3>\n

      6M \u65b9\u6cd5<\/strong>\u662f\u4e00\u7ec4\u901a\u5e38\u4f1a\u5bfc\u81f4\u95ee\u9898\u7684\u5143\u7d20\uff0c\u5c24\u5176\u662f\u4e0e\u5de5\u4e1a\u751f\u4ea7\u76f8\u5173\u7684\u5143\u7d20\uff0c\u56e0\u6b64\u5b83\u53ef\u4ee5\u5e2e\u52a9\u60a8\u786e\u5b9a\u95ee\u9898\u7684\u539f\u56e0\u3002<\/p>\n

        \n
      • \u52b3\u52a8\u529b<\/strong>\u2014\u2014\u95ee\u9898\u7684\u539f\u56e0\u4e4b\u4e00\u53ef\u80fd\u662f\u7f3a\u4e4f\u5458\u5de5\u6216\u5b58\u5728\u4f4e\u6280\u80fd\u5de5\u4eba\u3002<\/span><\/li>\n
      • \u673a\u5668<\/strong>\uff1a\u673a\u5668\u3001\u5de5\u5177\u3001\u8bbe\u5907\u548c\u4efb\u4f55\u7c7b\u578b\u7684\u6280\u672f\u90fd\u53ef\u80fd\u662f\u95ee\u9898\u7684\u539f\u56e0\u4e4b\u4e00\u3002<\/span><\/li>\n
      • \u539f\u6750\u6599<\/strong>\uff1a\u867d\u7136\u6750\u6599\u95ee\u9898\u53ef\u80fd\u662f\u53e6\u4e00\u5bb6\u516c\u53f8\u7684\u8fc7\u9519\uff08\u4f9b\u5e94\u5546\u8fdf\u5230\u6216\u539f\u6750\u6599\u8d28\u91cf\u5dee\uff09\uff0c\u4f46\u5b83\u4eec\u4e5f\u5e94\u8be5\u5305\u542b\u5728\u56fe\u8868\u4e2d\uff0c\u56e0\u4e3a\u5b83\u4eec\u5b58\u5728\u98ce\u9669\u3002\u95ee\u9898\u7684\u6839\u6e90\u3002<\/span><\/li>\n
      • \u65b9\u6cd5<\/strong>\uff1a\u6267\u884c\u4e00\u4e2a\u6216\u591a\u4e2a\u8fc7\u7a0b\u7684\u65b9\u5f0f\u901a\u5e38\u662f\u95ee\u9898\u7684\u4e3b\u8981\u539f\u56e0\u4e4b\u4e00\u3002<\/span><\/li>\n
      • \u73af\u5883<\/strong>\uff1a\u5de5\u4f5c\u73af\u5883\u53ef\u80fd\u5f71\u54cd\u7ed3\u679c\uff0c\u56e0\u7d20\u6709\u6e29\u5ea6\u3001\u566a\u97f3\u3001\u6e7f\u5ea6\u3001\u5149\u7167\u7b49\u3002\u53ef\u80fd\u4f1a\u5f71\u54cd\u7ed3\u679c\u3002\u5fc5\u987b\u8003\u8651\u5728\u5185\u3002<\/span><\/li>\n
      • \u8861\u91cf<\/strong>\uff1a\u95ee\u9898\u7684\u539f\u56e0\u4e4b\u4e00\u53ef\u80fd\u662f\u5c1a\u672a\u5efa\u7acb KPI \u6216\u6307\u6807\u6765\u76d1\u63a7\u6d41\u7a0b\u3002<\/span> <\/li>\n<\/ul>\n

        <\/span>\u77f3\u5ddd\u56fe\u793a\u4f8b<\/span><\/h2>\n

        \u4e00\u65e6\u6211\u4eec\u4e86\u89e3\u4e86\u77f3\u5ddd\u56fe\u7684\u5b9a\u4e49\uff0c\u6211\u4eec\u5c31\u4f1a\u5728\u4e0b\u9762\u4e3a\u60a8\u63d0\u4f9b\u6b64\u7c7b\u56fe\u7684\u793a\u4f8b\uff0c\u4ee5\u4fbf\u60a8\u4e86\u89e3\u5b83\u662f\u5982\u4f55\u5b8c\u6210\u7684\u3002<\/p>\n

        \u8be5\u793a\u4f8b\u7684\u95ee\u9898\u5728\u4e8e\uff0c\u8bb8\u591a\u9762\u5305\u5e97\u7684\u987e\u5ba2\u62b1\u6028\u8bf4\uff0c\u4ed6\u4eec\u6536\u5230\u7684\u4ea7\u54c1\u4e0e\u4ed6\u4eec\u8ba2\u8d2d\u7684\u4ea7\u54c1\u4e0d\u540c\u3002\u4e8e\u662f\uff0c\u5229\u7528\u77f3\u5ddd\u56fe\u5bf9\u95ee\u9898\u8fdb\u884c\u5206\u6790\uff0c\u5f97\u5230\u5982\u4e0b\u7ed3\u679c\uff1a <\/p>\n

        \"\u77f3\u5ddd\u56fe\u3001\u56e0\u679c\u56fe\u3001\u9c7c\u56fe\u6216\u9c7c\u9aa8\u56fe\u793a\u4f8b\"<\/figure>\n

        <\/span>\u77f3\u5ddd\u56fe\u6709\u4ec0\u4e48\u7528\uff1f<\/span><\/h2>\n

        \u77f3\u5ddd\u56fe\uff08\u6216\u56e0\u679c\u56fe\uff09\u7528\u4e8e\u5206\u6790\u95ee\u9898\u5e76\u786e\u5b9a\u95ee\u9898\u7684\u539f\u56e0\u3002<\/strong>\u56e0\u6b64\uff0c\u5f53\u6211\u4eec\u60f3\u8981\u67e5\u627e\u95ee\u9898\u7684\u539f\u56e0\u65f6\uff0c\u5c31\u4f1a\u4f7f\u7528\u77f3\u5ddd\u56fe\u3002<\/p>\n

        \u77f3\u5ddd\u56fe\u7684\u4e3b\u8981\u5e94\u7528\u4e4b\u4e00\u662f\u6d41\u7a0b\u6539\u8fdb\uff0c\u56e0\u4e3a\u5b83\u6709\u52a9\u4e8e\u8bc6\u522b\u5f71\u54cd\u6d41\u7a0b\u6548\u7387\u6216\u8d28\u91cf\u7684\u95ee\u9898\u7684\u539f\u56e0\u3002\u663e\u7136\uff0c\u627e\u5230\u95ee\u9898\u7684\u539f\u56e0\u5bf9\u4e8e\u89e3\u51b3\u95ee\u9898\u81f3\u5173\u91cd\u8981\u3002<\/p>\n

        \u540c\u6837\uff0c\u77f3\u5ddd\u56fe\u4e5f\u7ecf\u5e38\u7528\u4e8e\u4ea7\u54c1\u7684\u8d28\u91cf\u63a7\u5236\uff0c\u56e0\u4e3a\u5b83\u53ef\u4ee5\u5e2e\u52a9\u6211\u4eec\u786e\u5b9a\u5bfc\u81f4\u6700\u7ec8\u4ea7\u54c1\u8d28\u91cf\u5dee\u7684\u539f\u56e0\u3002<\/p>\n

        \u7136\u800c\uff0c\u77f3\u5ddd\u6280\u672f\u56fe\u53ef\u4ee5\u7528\u4e8e\u4efb\u4f55\u9700\u8981\u786e\u5b9a\u95ee\u9898\u539f\u56e0\u7684\u9886\u57df\u3002\u56e0\u6b64\u5b83\u4e5f\u53ef\u4ee5\u7528\u4e8e\u5176\u4ed6\u5b66\u79d1\uff0c\u5982\u4e1a\u52a1\u5206\u6790\u3001\u8425\u9500\u3001\u5ba2\u6237\u670d\u52a1\u3001\u9500\u552e\u5206\u6790\u7b49\u3002 <\/p>\n

        <\/span>\u77f3\u5ddd\u56fe\u7684\u4f18\u7f3a\u70b9<\/span><\/h2>\n

        \u77f3\u5ddd\u56fe\uff08\u6216\u56e0\u679c\u56fe\uff09\u6709\u4ee5\u4e0b\u4f18\u70b9\u548c\u7f3a\u70b9\uff1a<\/p>\n

        \u4f18\u52bf\uff1a<\/u><\/strong><\/p>\n

          \n
        • \u8fd9\u53ef\u4ee5\u66f4\u597d\u5730\u7406\u89e3\u7814\u7a76\u95ee\u9898\u3002<\/span><\/li>\n
        • \u5b83\u5141\u8bb8\u60a8\u4ee5\u56fe\u5f62\u65b9\u5f0f\u53ef\u89c6\u5316\u95ee\u9898\u7684\u539f\u56e0\uff0c\u4ece\u800c\u66f4\u5bb9\u6613\u7406\u89e3\u3002<\/span><\/li>\n
        • \u5982\u679c\u4f5c\u4e3a\u4e00\u4e2a\u56e2\u961f\u534f\u4f5c\u5b8c\u6210\uff0c\u5b83\u4f1a\u9f13\u52b1\u5458\u5de5\u53c2\u4e0e\u5e76\u63d0\u9ad8\u56e2\u961f\u51dd\u805a\u529b\u3002<\/span><\/li>\n
        • \u5b83\u6709\u52a9\u4e8e\u786e\u5b9a\u6d41\u7a0b\u4e2d\u6700\u6709\u95ee\u9898\u7684\u6b65\u9aa4\u6216\u533a\u57df\u3002<\/span><\/li>\n
        • \u8fd9\u662f\u4e00\u79cd\u5f88\u5bb9\u6613\u5236\u4f5c\u7684\u56fe\u8868\u3002<\/span><\/li>\n<\/ul>\n

          \u7f3a\u70b9\uff1a<\/u><\/strong><\/p>\n

            \n
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